Friday Find: Disneyland New-Hire Cast Member Handbook c.1990s
I was cleaning out a drawer and found these two books. They are Disneyland new-hire Cast Member handbooks.
The top one (white cover) of the photo is probably mid-1990s while the other one (grey cover) is early 1990s. The one that has the name tag, DAVID, actually belongs to my husband. He began working at Disneyland sometime in 1990. My brother worked at Disneyland very briefly so I am guessing that the white cover handbook belonged to him,
It was fun looking through these two books to see differences and similarities, especially in terms of content and photos/graphics. Viewing them side by side made for an interesting read.
The older handbook (grey cover, 'Disneyland & David') is dated 1990. That was the 35th anniversary year of Disneyland. When you opened the flap to this particular handbook, it explains that this version has "reprinted guidlines from the original 1955 Orientation handbook."
Instead of photos, there is more artwork to give the book the flavor of 1955.
In 1955, the training manual stated that the "Four Keys to Guest Happiness" was "Safety, Show, Courtesy and Capacity". The Four Keys eventually evolved to "Safety, Show, Courtesy and Efficifency."
These are my two favorite pages from the 1990 handbook.
Here are two interesting pages from the other handbook.
Comparing these two welcome pages was fun. It is notable that it comes from Dick Nunis who was President of Walt Disney Attractions at this point. Nunis actually worked with Walt Disney and was instrumental in creating the Disneyland Orientation and Training program. Nunis would go on to have a 44 year career with the Walt Disney Company and retired in 1999.
Being a Disneyland Cast Member back in the 1990s was magical. It was a different time and era. There were lots of Cast Members, both salaried and hourly, who were there when Walt Disney was around and could tell you lots of fun stories. You got a lot of training and direction that were directly influenced from people who were there on Opening Day. Don't forget that there was only one Disneyland Park since Disney California Adventure did not open until 2001.